Imagine being part of a company where every single employee is not just a worker but a co-owner. That’s the ethos at Aptia. Working at Aptia means embracing innovation, collaboration, and shared ownership.

In this episode of Culture Uncovered, Jena Dunay sits down with Jeff Williams, CEO of Aptia, to delve into what makes this newly independent organization a compelling place to work. Formed in January 2024, Aptia is redefining benefit administration with innovation and shared ownership at its core.

The Origins and Evolution of Aptia

Aptia’s journey began as part of Mercer, a subsidiary of Marsh McLennan. On January 1, 2024, Bain Capital acquired the company, and Aptia was born. While the organization is a fresh entity, its roots go back over 25 years, bringing decades of expertise to its services. Today, Aptia operates globally, employing 3,500 people across the U.S., U.K., Europe, and Asia, with its headquarters in London and a U.S. office in Boston.

“We’re a global company supporting 7 million people across 1,100 clients,” shares Jeff. “But we’re also like a startup with decades of experience.”.

Join us as we explore what makes Aptia an extraordinary place to work!

Aptia’s QUICK STATS

• Launched in 2024 out of Mercer acquisition
• Size: 1k-5k employees
• Headquarters: US (Boston) & UK (London) offices
• Industry: Financial Services
• Company Type: Private
• CEO in 2024: Jeff Williams
• We Interviewed: Jeff Williams, US President and CEO

Why Work At Aptia

Working at Aptia means embracing a culture anchored in one word: ownership. Every employee, regardless of location or role, is a shareholder. This revolutionary approach aligns the interests of employees and clients, fostering a deep connection to the company’s success.

“When clients work with us, they’re working with owners,” Jeff explains. “And when employees collaborate, they’re working alongside fellow owners. It’s a culture of shared responsibility and pride.”

Aptia’s PERKS & BENEFITS

• Every employer is a shareholder
• Continued Professional Development
• Hybrid environment

The Types Of Employees That Succeed At Aptia

Working at Aptia means being part of a culture that rewards adaptability, collaboration, and problem-solving. The company thrives on a start-up mentality, encouraging employees to embrace new challenges and innovate.

While working at Aptia’s ownership model and growth-focused culture are attractive, the company’s fast-paced and evolving environment isn’t for everyone.

“If you’re looking for rigid structures and predictability, Aptia might not be the best fit,” Jeff admits. “But if you’re agile, adaptable, and a continuous learner, you’ll thrive here.”

Is Aptia Hiring?

Working at Aptia is all about growth.

“Growth solves problems,” Jeff states. “It drives investment, creates opportunities, and fuels our mission to give families peace of mind about their benefits.”

As Aptia builds its independent identity, the company is focused on co-creating its future with employees who embody leadership and resilience. Aptia is growing rapidly and seeking talent across multiple domains, including benefit administration, HR tech, and operations. To stand out, candidates should:

• Use personal connections for referrals to separate themselves from the crowd
• Tailor their resumes to reflect Aptia’s culture and values
• Network proactively with Aptia’s recruiting team on LinkedIn

How To Get Your Resume Seen At Aptia

If you’re a builder, a problem-solver, and someone who thrives on ownership and collaboration, working at Aptia offers a unique and rewarding environment. Explore their career opportunities on Aptia’s Career’s Page, connect with recruiters, and see if Aptia is your next great career move.

Need a new resume? Our ATS-friendly templates will help you beat the bots and give you guidelines on what to …. and what not to include on a resume. Check them out here.

To learn more about Aptia, check out their Careers Page.

About our Guest, Jeff:
Jeff Williams, Aptia US President and CEO, is responsible for Aptia’s benefits administration services book of business based in the Boston headquarters. Prior to joining Aptia, Williams served as a Corporate Officer as Vice President, Enterprise and HR Solutions for Paychex where he drove record revenues. Williams is a graduate of the General Management Program at Harvard Business School, earned an MBA from the Ivey School of Business at Western University, and a BA in Business Administration and Political Science from Brock University. In his spare time, Williams actively contributes to his community by serving on a number of charitable boards including Habitat for Humanity.